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    IT Service Request

    Please use this service if you cannot log in to the Self Service Portal.


    Hardware or Software Request
    Hardware Management

    Connect OW Forms and Workflows
    Software and Applications

    Interruption of Service

    Having trouble connecting? Experiencing another degradation in service? Click here to submit a ticket!


    Recital Hall AV Request
    Audio Visual Requests

    File Uploads/Downloads
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    Maxient
    Software and Applications

    Student Conduct records


    Connect OW Portal
    Web Services

    Ellucian Ethos
    Software and Applications

    EIS SSO Applications
    Security and Safe Computing

    Ellucian Workflow
    Software and Applications

    Print Management, MPS
    Hardware Management

    Voice Alcatel
    Communication and Collaboration

    Hobsons - Admission Student Records
    Software and Applications

    System Administration and Hosting
    Hardware Management

    Argos Report
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    Tuition Deposit in Slate
    Software and Applications

    Banner Report
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    Brightspace
    Instructional Design and Learning Management

    Banner Security
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    Touchnet Online Payment System
    Web Services

    e-Billing


    SUNY SIRIS
    Software and Applications

    SUNY HR
    Web Services

    Credential - Web Transcripts
    Web Services

    byREQUEST File Management
    Software and Applications

    The State University of New York at Old Westbury

    IT Service Desk

    Phone: (516)-876-3098

    Email: servicedesk@oldwestbury.edu

    Walk-In: 0107 New Academic Building