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    IT Service Request

    Please use this service if you cannot log in to the Self Service Portal.


    Hardware or Software Request
    Hardware Management

    File Uploads/Downloads
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    Interruption of Service

    Having trouble connecting? Experiencing another degradation in service? Click here to submit a ticket!


    Argos Report
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    Connect OW Forms and Workflows
    Software and Applications

    Banner Report
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    Zoom
    Instructional Design and Learning Management

    Connect OW Portal
    Web Services

    Digital Media Services
    Communication and Collaboration

    Active Learning Classrooms
    Instructional Design and Learning Management

    Print Management, MPS
    Hardware Management

    Banner Security
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    Panopto
    Instructional Design and Learning Management

    Recital Hall AV Request
    Audio Visual Requests

    EIS SSO Applications
    Security and Safe Computing

    SUNY SIRIS
    Software and Applications

    Credential Parking - Parking Pass
    Web Services

    Ellucian Workflow
    Software and Applications

    OneCard
    Security and Safe Computing

    By Request Access on Thin Client
    Software and Applications

    Frank Pizzardi and Millie O'Keefe need access to their by request on ntnxview.oldwestbury.edu. Thanks.


    Book Store - Extract Data from Cognos
    Software and Applications

    Digital Signage
    Communication and Collaboration

    Evisions - Argos
    Software and Applications

    Credential - Web Transcripts
    Web Services

    The State University of New York at Old Westbury

    IT Service Desk

    Phone: (516)-876-3098

    Email: servicedesk@oldwestbury.edu

    Walk-In: 0107 New Academic Building