Service Catalog

Categories (9)

Academic Technology and Learning Management

Get help with Brightspace, including setting up new courses; report issues or request assistance in any of our classrooms our computer labs; request help with distance learning


Help with all aspects of Banner

Communication and Collaboration

Get support for communication and related services, including telephone, voicemail & fax

Hardware Management

Purchase or repair a computer or device, request desktop services, install a printer, or gain access to an existing one.

Security and Safe Computing

Learn about data integrity and compliance; report viruses, malware, or email phishing.

Software and Applications

Request a download or troubleshooting with site-licensed or hosted software and applications, such as Adobe CC or student information systems, or get IT help in purchasing and installing non-site-licensed software or applications.

Student Services

All services that are relevant to Old Westbury students

Web Services

Make a change to existing web content, request a new site, or get assistance with any of the web-hosted content at our institution.

Services (3)

Interruption of Service

Having trouble connecting? Experiencing another degradation in service? Click here to submit a ticket!

IT Service Request

Please use this service if you cannot log in to the Self Service Portal.

Online Instruction

Need assistance with online learning tools? We're here to help!