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    IT Service Request

    Please use this service if you cannot log in to the Self Service Portal.


    SUNY SIRIS
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    Connect OW Portal
    Software and Applications

    Secure CRT - SSH
    Security and Safe Computing

    Credential - Web Transcripts
    Web Services

    Camlock / Cameras
    Security and Safe Computing

    Hardware or Software Request
    Hardware Management

    OneCard
    Security and Safe Computing

    Ellucian Workflow
    Software and Applications

    Touchnet Online Payment System
    Software and Applications

    e-Billing


    TeamDynamix
    Software and Applications

    Voice Alcatel
    Communication and Collaboration

    Banner Account and Access
    Accounts and Access

    byREQUEST File Management
    Software and Applications

    Zoom
    Instructional Design and Learning Management

    Vulnerability Scan
    Security and Safe Computing

    System Administration and Hosting
    Hardware Management

    Recital Hall AV Request
    Audio Visual Requests

    WSFTP File Transfer
    Software and Applications

    Brightspace
    Instructional Design and Learning Management

    Intellecheck
    Software and Applications

    Credential Parking - Parking Pass
    Web Services

    Digital Signage
    Communication and Collaboration

    Interruption of Service

    Having trouble connecting? Experiencing another degradation in service? Click here to submit a ticket!


    Bursar Check Run
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    Bursar runs refund checks several times a week.


    IT Service Desk

    Phone: (516)-876-3098

    Email: servicedesk@oldwestbury.edu

    Walk-In: 0107 New Academic Building